The Outhouse has been providing septic pump-out services, septic system repairs, and portable toilets since 2011. The company also installs septic tanks and field lines, and clears lines of stoppages, blockages and roots. Put simply, The Outhouse “hauls what people don’t want—their sewage.” The truck fleet includes a Sterling A-70 (2000) model; an International 490 (1991); an International 820 (1991); a Peterbilt 377 (1993);
a Chevrolet 3500 (1996); and three International 4700s (2001, 1993 and 1991) vehicles.
Q: How is maintenance handled? What do you do in your own shop?
A: We have our own shop to handle maintenance and all repairs—large and small.
Q: Do you stock any parts for your trucks or purchase as needed?
A: We purchase all parts as needed.
Q: What are three challenges you face with your maintenance program? How do you resolve each?
A: One is having the necessary shop space to handle repairs because we also do the repairs and maintenance for our other two businesses. Second is scheduling downtime for maintenance and repairs, and third is finding qualified mechanics to do our shop work. We solve each by focusing on the people we hire to maintain and repair our equipment, and by maintaining a tight schedule to cover the needs of all three businesses.
Q: How do you minimize downtime? What are your mileage/time intervals on preventive maintenance?
A: We do maintenance every 7,000 mi., and we keep a spare truck available for when there are major repairs or lengthy downtime on a vehicle.
Q: How do you ensure good mileage from tires?
A: We rotate steer tires on a scheduled basis and constantly check and maintain proper air pressure in all tires.
Q: How do you determine when it’s time to replace a truck or trailer?
A: When the cost of repairs exceeds the replacement cost, [then we decide whether to replace the truck or trailer].
Q: What are your specifications for your trucks? Do you order new trucks built to your specs, or do you purchase used and customize them to your specs?
A: We want trucks below 16,500 lbs. GVW and without air brakes for route trucks, so a CDL is not required [to drive them]. Septic tank trucks are twin screw (tandem) with 40,000 lbs. GVW. We purchase all on the used-truck market.
Q: What programs do you have in place to ensure CSA compliance for your trucks and/or trailers?
A: One of the owners or our manager drives and inspects all of our trucks every month.
Q: What do you enjoy most about the trucking segment in which you’re involved?
A: I enjoy dealing with and pleasing each of our customers, along with completing every task and challenge that confronts us each day.
Q: What does your company do best?
A: We supply good, clean and sanitary portable toilets for construction, festivals, special events, school functions, weddings—any situation where portable restrooms are needed.
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